Privacy Policy

1 Overview

wjpeso is a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and surrounding regions. As a licensed gaming operator, wjpeso is required by law to collect and process certain categories of personal data — including identity documents for KYC verification and transaction records for anti-money laundering compliance under the Anti-Money Laundering Act (Republic Act No. 9160, as amended).

Beyond our regulatory obligations, wjpeso collects data to provide a secure, personalized, and high-quality gaming experience. We are committed to being transparent about every category of data we collect, every purpose for which we use it, and every party with whom it may be shared. This Privacy Policy is our commitment to you in writing.

wjpeso acts as the Data Controller in respect of personal data processed under this Privacy Policy. Our designated Data Protection Officer (DPO) is responsible for overseeing data privacy compliance and can be reached at the contact details in Section 12 of this policy.

2 Data We Collect

wjpeso collects personal data across several categories, depending on how you interact with our platform. The following table summarizes the main data types we collect and the context in which each is gathered:

3 How We Use Your Data

wjpeso uses the personal data we collect for the following specific and legitimate purposes. We do not use your data for any purpose beyond what is described in this Privacy Policy without first obtaining your explicit consent.

• Account Management: To create, maintain, and manage your wjpeso player account, including processing your registration, verifying your identity, and enabling you to access the platform's gaming and payment services.
• KYC & Regulatory Compliance: To fulfill our obligations under PAGCOR licensing requirements and the Philippine Anti-Money Laundering Act (AMLA), including identity verification, source of funds checks, and suspicious transaction reporting where required by law.
• Payment Processing: To process your deposits and withdrawal requests via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, USDT, and Coins.ph. Financial data is shared with our licensed payment processing partners solely for this purpose.
• Platform Security & Fraud Prevention: To detect, prevent, and investigate fraudulent activity, unauthorized account access, money laundering, bonus abuse, and other prohibited conduct on the wjpeso platform.
• Customer Support: To respond to your queries, resolve disputes, process complaints, and provide technical assistance through our 24/7 support team.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behavior and to administer responsible gaming tools including deposit limits, session reminders, and self-exclusion requests in accordance with PAGCOR's responsible gaming framework.
• Marketing & Promotions: To send you information about wjpeso bonuses, casino promotions, new game launches, and special events — but only if you have provided explicit consent. You may opt out at any time.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the wjpeso platform, game selection, and user experience. This analysis does not identify individual players.
• Legal Compliance: To comply with any court order, regulatory direction, or legal obligation imposed by Philippine law or PAGCOR regulations that requires the processing or disclosure of personal data.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, wjpeso processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to fulfill our obligations to you under the wjpeso Terms & Conditions — including account creation, payment processing, and the delivery of gaming services.
• Legal Obligation: wjpeso is required by PAGCOR regulations and the Anti-Money Laundering Act to collect, verify, and retain certain personal data. This processing is mandatory and cannot be opted out of by players wishing to maintain an active account.
• Legitimate Interests: We process certain technical and usage data based on our legitimate interest in maintaining platform security, preventing fraud, improving our services, and conducting responsible gaming oversight. Where we rely on legitimate interests, we have assessed that our interests do not override your rights and freedoms.
• Consent: Where processing is not covered by the above bases — particularly for direct marketing communications — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing & Third Parties

wjpeso does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose:

• Licensed Payment Processors: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, UnionBank, and other payment service providers receive the financial data necessary to process your deposits and withdrawal requests. These providers are bound by their own data protection obligations under Philippine law.
• KYC Verification Providers: wjpeso uses a licensed third-party identity verification provider to assist with document verification during the KYC process. This provider operates under a strict data processing agreement with wjpeso.
• Game Content Providers: Some gameplay data (such as session identifiers and wager amounts) is shared with our licensed game content providers (including JILI and other studios) for the purpose of delivering and recording game results. These providers do not receive your identity or contact data.
• PAGCOR & Regulatory Authorities: As a PAGCOR-regulated operator, wjpeso may be required to submit player data, transaction records, or game activity reports to PAGCOR or other Philippine regulatory bodies upon their lawful request.
• Philippine Law Enforcement: wjpeso will disclose personal data to Philippine law enforcement agencies, the Anti-Money Laundering Council (AMLC), or other competent authorities when required by law, court order, or in connection with a criminal investigation.
• Professional Advisers: Our legal counsel, auditors, and compliance consultants may access limited personal data under strict confidentiality obligations when necessary for their professional services.

All third-party data processors engaged by wjpeso are required to handle your personal data in a manner consistent with this Privacy Policy and applicable Philippine data protection law. We do not permit our processors to use your data for their own purposes beyond the specific services they provide to wjpeso.

6 Data Retention

wjpeso retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention guidelines apply:

• Active Account Data: Personal data linked to an active wjpeso account is retained for the duration of the account's active status plus any mandatory post-closure retention period required by PAGCOR or AMLA regulations.
• KYC & Identity Documents: In accordance with AMLA requirements, identity verification records are retained for a minimum of five (5) years following the closure of an account or the completion of the relevant transaction.
• Financial Transaction Records: Deposit, withdrawal, and gaming transaction records are retained for a minimum of five (5) years in compliance with AMLA record-keeping obligations.
• Support Communications: Customer support logs and complaint records are retained for three (3) years from the date of last contact, or longer if the matter is subject to ongoing legal proceedings.
• Cookie & Analytics Data: Anonymized website analytics data is retained for up to twenty-four (24) months. Personally identifiable cookie data is retained only as long as your consent remains active or as technically necessary for session management.
• Marketing Preferences: Records of your marketing consent or opt-out are retained for the life of your account plus three (3) years, to demonstrate compliance with consent obligations.

When your personal data is no longer required for any of the above purposes, wjpeso will securely delete or anonymize it in accordance with our internal data disposal procedures.

7 Security Measures

wjpeso implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction. Our security practices include:

• Encryption of data in transit using TLS (Transport Layer Security) across all wjpeso platform connections.
• Encryption of sensitive personal data at rest, including KYC documents and financial account details.
• Role-based access controls limiting internal access to personal data on a strictly need-to-know basis.
• Regular security assessments and penetration testing of the wjpeso platform infrastructure.
• Two-factor authentication (2FA) options for player accounts and mandatory 2FA for all internal wjpeso staff accessing player data systems.
• Monitoring and logging of access to personal data systems, with automated alerts for anomalous access patterns.
• Staff training on data protection obligations and information security best practices.

While wjpeso takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your wjpeso account credentials and should contact our support team immediately if you suspect your account has been compromised.

8 Cookies & Tracking Technologies

wjpeso uses cookies and similar tracking technologies on the wjpeso.vu platform to deliver a functional, personalized, and secure gaming experience. A cookie is a small text file stored on your device by your browser when you visit a website. The following categories of cookies are used on wjpeso:

• Strictly Necessary Cookies: These cookies are essential for the wjpeso platform to function. They manage your login session, keep you authenticated while you navigate between pages, and maintain your shopping cart or cashier state. You cannot opt out of strictly necessary cookies while using wjpeso.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — to enhance your experience on wjpeso.
• Analytics Cookies: wjpeso uses anonymized analytics data to understand how players navigate the platform, which game categories are most popular, and where technical issues may occur. This data is aggregated and does not identify individual users.
• Security Cookies: These cookies support fraud detection and platform security functions, including identifying unusual login patterns or access from unfamiliar devices.

You can manage cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the wjpeso platform. Strictly necessary cookies cannot be disabled without preventing access to core platform features.

9 Your Data Subject Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by wjpeso. You may exercise any of these rights by contacting our Data Protection Officer at the details provided in Section 12:

wjpeso will acknowledge all data rights requests within three (3) business days and will provide a substantive response within thirty (30) calendar days, in accordance with NPC guidelines. Some requests — particularly erasure requests — may be limited where retention is required by PAGCOR regulations or AMLA law. Where a request cannot be fully honored, wjpeso will explain the reason in writing.

10 Minors & Age Restriction

The wjpeso platform is strictly for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online casino-style gaming. wjpeso does not knowingly collect personal data from individuals under the age of 21.

Age verification is conducted during the registration process and reinforced through KYC identity document checks. Any player found to have provided a false date of birth during registration will have their account immediately terminated, all winnings forfeited, and deposits returned subject to PAGCOR's applicable regulatory guidelines.

Parents and guardians are encouraged to use parental control software to restrict access to online gaming platforms on shared or family devices. wjpeso recommends resources such as those provided by PAGCOR's responsible gaming program for guidance on protecting minors from exposure to online gambling content.

11 Changes to This Privacy Policy

wjpeso reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, PAGCOR regulatory requirements, our data processing practices, or the services offered on the platform. When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on the wjpeso.vu platform with a revised "Last Updated" date at the top of the page.
• Send a notification to registered players via their registered email address where the changes materially affect their rights or how their data is processed.
• Where required by law, obtain fresh consent before applying new processing activities to existing player data.

Your continued use of the wjpeso platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the revised terms. If you do not agree with material changes to this Privacy Policy, you may request account closure in accordance with our Terms & Conditions.

We encourage all wjpeso players to review this Privacy Policy periodically to stay informed about how we are protecting their personal data. The current version of this Privacy Policy is always available at wjpeso.vu/privacy-policy.

12 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by wjpeso, you may contact our designated Data Protection Officer using the details below. All privacy-related inquiries are handled by our dedicated compliance team in accordance with NPC guidelines.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels. wjpeso fully cooperates with all NPC inquiries and investigations.